UCSF will outsource dozens of tech jobs to India
October 26, 2016 Updated: October 26, 2016 10:38am
Photo: Lea Suzuki, The Chronicle
Ashley Moore-Motte,primary care nurse, UCSF Citywide Rene Cazenave Team, types on the computer while working at the nursing office on Wednesday, June 1, 2016 in San Francisco, California.
UCSF plans to lay off dozens of tech workers and outsource about a fifth of its information technology systems jobs to India — a move the university says will save it about $30 million over five years.
And other University of California campuses — particularly those with medical schools — may follow suit.
“The cost of providing this complex IT is a huge challenge, and we are trying to be creative,” said UCSF Vice Chancellor Barbara French, noting that the data demands for medical research have increased dramatically in recent years.
Outsourcing to India, however, has set off alarm bells with the union representing university professionals.
“Once again, high-salary UC administrators show their disconnect from the workers, patients and students, pursuing one consultant-driven boondoggle after another,” said Keith Pavlik, a member of Local 9119 of the University Professional and Technical Employees-Communication Workers of America union.
As part of the deal, UCSF has signed a five-year contract worth $50 million with one of India’s largest IT providers, HCL Technologies. It has also outsourced contracts for IT security and other specialized services.
In all, 49 of UCSF’s 565 IT workers assigned to the central system will be laid off in February. Another 17 positions will be left vacant.
HCL Technologies has run into controversy elsewhere in the U.S. Earlier this year, 250 laid-off tech workers at Walt Disney World in Florida filed a class-action suit against Disney, HCL and another outside vendor, claiming that the businesses collaborated to replace them with immigrant workers brought in on temporary H-1B visas. Those visas are supposed to be reserved for workers with special skills that can’t otherwise be found in the U.S.
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